TERMS AND CONDITIONS:-

BOOKINGS ARE THROUGH GOLDEN PAWS AND ARE ONLY VALID ONCE CONFIRMED BY EMAIL.

ALL PAYMENTS MUST BE MADE AT THE TIME OF BOOKING AND THE FIELD CAN ONLY BE USED ONCE IT IS BOOKED AND PAID FOR.

IT IS THE USERS RESPONSIBILITY TO ENSURE THE SECOND GATE ENTRANCE IS LOCKED FROM THE INSIDE WHILST ON THE FIELD.

Please keep your dogs in your vehicle until the previous users have their dogs in their car. ALL dogs to be kept on leads until in the field itself.

Entering/leaving The Field - It is the responsibility of those using the field to book a slot which allows enough time to unload their animals, use the field and get them back into their vehicle afterwards within that time slot. THE SLOT TIME IS NOT JUST FOR THE USE OF THE FIELD. 

KEEP YOUR DOGS IN YOUR VEHICLE UNTIL THE EARLIER SLOT HAS THEIR DOG/S IN THEIR VEHICLE, SO IT DOESNT CAUSE ANY STRESS TO THE DOGS OR CLIENTS.

Users must inspect the field to ensure that it is suitable for their dogs, ie fence height

The dog poo must be bagged and placed in the marked poo bins. There is a general litter bin, BUT glass or food products/containers must not be put in the bin, please take home with you.

Smoking is allowed, but cigarette ends must be taken off the field when you leave.

Dog water bowls must be placed near the tap when you leave.

PLEASE DO NOT LET YOUR DOG DIG ANYWHERE EXCEPT FOR THE TWO SAND PITS WE PROVIDE.
 
Vehicles are left at your own risk and Golden Paws accept no responsibility for any loss or damage, accidental or otherwise whilst they are on the premises.
 
Liability - No responsibility will be taken by Golden Paws for damage or injury sustained to the property, individuals  or animals whilst using the field.
 
Any breakages/damage to the field/contents please report immediately, thank you.
 
All dogs using The Ranch are required to have up to date vaccinations.
 
Children are welcome on the field but must be supervised  at all times. The agility equipment is for the use of dogs only and NOT FOR CHILDREN. No Liability will be taken for anyone mis-using the agility equipment.
 
Data - We only retain your contact details in the event of having to contact you regarding booking. The information is not used for any other use or shared.
 
If the user arrives late, their booking time cannot be extended.

CANCELLATION POLICY
Refunds can only be given for a cancelled booking if the slot is filled by another client.

If your dog is showing any signs of illness please do not bring them to the field.